Privacy Policy
This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website.
We respect your privacy and the information you choose to share with us, especially regarding our SMS marketing service. We use your information to send text notifications about your order (like checkout reminders) and text marketing offers. You may also receive transactional messages, including requests for reviews.
We also use cookies on our website to track items in your shopping cart, including when you abandon checkout. This helps us know when to send you cart reminder messages via SMS.
Collecting Personal Information
When you visit our website, we gather some details about your device and how you interact with the site, as well as information needed to process your orders. If you reach out to us for customer support, we may collect additional details. Throughout this policy, we refer to any data that can identify you as “Personal Information.” Below is a breakdown of what we collect and why:
Device Information
- Why we collect it: To ensure the website loads properly and to analyze site usage for improvements.
- How we collect it: Automatically through cookies, log files, web beacons, tags, or pixels when you access the site.
- Who we share it with: Our processor, Shopify.
- What we collect: Browser version, IP address, time zone, cookie data, pages you view, search terms, and interactions with the site.
Order Information
- Why we collect it: To fulfill orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, and screen for potential fraud. We may also share product or service information with you, in line with your preferences.
- How we collect it: Directly from you.
- Who we share it with: Our processor, Shopify.
- What we collect: Name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number.
Cookies
Cookies are small files downloaded to your device when you visit our site. They help improve your browsing experience by remembering your actions and preferences (such as login details and regional settings). This way, you don’t have to re-enter your information on subsequent visits. Cookies also give us insights into how visitors use the website, whether they’re first-time or returning users.
We use various cookies, including functional, performance, advertising, and social media cookies, to enhance your experience and provide our services.
Contact Us
If you have any questions about this Privacy Policy, need more information about our privacy practices, or want to make a complaint, feel free to email us at homeozee2002@gmail.com.
